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What Our Legal Terms Mean for You

Access to gt678 depends on your local law and the eligible region you're in — this page sets out the terms that govern your account, your data, and how we handle your activity on our platform.

Jurisdiction-dependent accessAccount data handled transparentlybKash, Nagad, Rocket covered under payment termsApplies to all device typesContact us to request changes
gt678 What Our Legal Terms Mean for You
HOW WE PROTECT YOUR ACCOUNT

Data Handling, Cookies and Account Security

gt678 applies standard security practices to protect your account data. Here is what we actually do — not a generic promise, but a concrete breakdown of how we handle your information and what controls you have over it.

Data Retention

We hold account and transaction data, including bKash and Nagad payment records, for as long as your account is active and a defined period after closure. You may request deletion where local law permits.

Cookie Use

We use cookies to keep your session active across browser tabs and devices. You can manage cookie preferences in your browser settings without affecting your core account access.

Account Security

Login is protected by OTP verification sent to your registered mobile number. If your number changes — including one linked to your Rocket wallet — update it in account settings immediately.

Requesting Changes

To correct, export or remove personal data we hold, contact us via the Help Centre form or email support. We will confirm receipt and outline the steps that follow under applicable local law.

LEGAL CONTACT PATHS

Reach Us About a Legal or Policy Matter

If you have a question about how these terms apply to your account, or you want to request a change to the data we hold, our support team handles legal enquiries through the channels below. Response times depend on query complexity, but we aim to acknowledge every legal request promptly and follow up with a substantive reply.

Team online

Live Chat

Start a live chat session directly from your account dashboard. Describe your legal or data query and our team will log it and respond.

Email Support

Send your legal request by email with your registered account details. Include the specific section of this policy your query relates to for a faster response.

Account Help Centre

Your account's Help section has a dedicated legal and privacy request form. Submit it there and track the status from the same page.

Common Legal Questions from Our Account Holders

These are the questions we actually receive about our terms, your account rights, and how we handle data. If your question is not here, reach us through live chat or the Help Centre form.

Yes. Access depends entirely on your local law and eligible region. These legal terms do not override local regulations, and we do not claim otherwise.

We hold the registration details you provided, your session history, and payment records from wallets like bKash, Nagad, and Rocket. You can request a summary through the Help Centre.

Submit a request via the account Help Centre form or email support with your registered details. We will acknowledge it and tell you what steps apply under the relevant rules.

We post any updated terms here with a revised effective date. Continuing to use your account after that date means you accept the changes. Check this page periodically.

Transaction records tied to bKash, Nagad, or Rocket deposits are retained for a defined period after account closure, consistent with standard data-retention practice and any applicable local requirements.

Reach out through live chat or the email support channel. Describe the specific concern and reference the relevant section of this policy so we can direct it to the right team quickly.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.